Support
Contacting the AlphaScrip Pharmacy Network
AlphaScrip offers a dedicated toll-free pharmacy support line to assist pharmacies with questions or issues related to prescription claim processing.
Toll-Free Support
1-877-274-3244
Help Desk Hours
Monday - Friday 8-6pm EST
Saturday-Sunday Closed
AlphaScrip is an active member of the NCPDP (National Council of Prescription Drug Programs) participating in issues related to sample and prescription discounts as well as related claim processing standards.
Support
Pharmacies can also submit their inquiry below. For all program related questions including client support questions, please contact us at 1-800-664-6864.